Service product analysis Essay Example | Topics and Well Written Essays - 4000 words

Service product analysis - Essay Example Rebak Island Resort, a five star category hotel in Rebak Islands also presents to the visitors a natural viewing treat in terms of creating an underwater aquarium in addition to the room and dining facilities. The paper focuses to evaluate the services provided by the Resort through analysing based on the Seven Ps of Services Marketing. Finally after conducting the needed evaluation the paper concludes through rendering useful recommendations for the Rebak Island Resort to help gain a larger potential in the realm of their hospitalisation activities rendered to the visitors and tourists visiting the island from different corners of the world. Rebak Island Resort-A Taj Resort The Taj Group is the constituent or collective name for the large group of hotels, resorts, spas and other hospitality units of The Indian Hotels Company Limited. Further the Taj Group that holds to be one of the largest and most popular hotel companies in the Asian market in terms of service standards, aesthetic s and other parameters stands out to be the glowing symbol of Indian hospitality. Taj Group internationalises through the opening of 16 hotels in several international locations like Maldives, Malaysia, in other developed countries like United Kingdom and United States and similarly along emerging economies like Africa, the regions of Middle East and Sri Lanka (Taj Group, 2012). In the context of the project the company chosen is Rebak Island Resort situated in Langkawi, Malaysia. This hotel company is the international wing of Taj Group in the Malaysian region. Rebak Island Resort got its name from the native Rebak Tree found in the Rebak Islands. The Rebak Islands is one of the 99 islands that constitute the Langkawi region. The region holds a pristine glory in terms of the natural exhibits found pertaining to forests, mountains and a large number of beaches. The Rebak Island Resort can be reached by the visitors by taking a five minute ride from Langkawi Airport to Langkasuka Por t and subsequently taking a fifteen minutes ride on a boat to the Resort. A host of facilities and services await the visitors at Rebak Island Resort that promises to serve the best based on standards set by the Taj Group (Rebak Island Resort, n.d.). The report tends to conduct a total analysis of the Taj Group based on the Seven Ps of Services Marketing concept. Based on the analysis conducted it would focus on rendering needful recommendations related mainly along Four Ps including the Physical Environment of the Services Group. These set of recommendations would be furnished to contribute to the development of the services standard of the company. Background of the Service Location of Rebak Island Resort Rebak Island Resort is located in Rebak Island a member of the large number of Islands forming the Langkawi region in Malaysia. The Resort is located at a distance of 4 Kilometres from the Langkawi Island while it can be reached by taking a boat ride of around 15 minutes from the Langkasuka Port. Span and Size of Rebak Island R

Policy Change Proposal Section II Assignment Example | Topics and Well Written Essays - 750 words

Policy Change Proposal Section II - Assignment Example on would necessitate all health care organizations to have well established internal governing body that directly consult periodically with individuals concerned with organization of hospital medical staff. A requirement for a medical practitioner to be part of hospital’s governing body should be removed to avoid conflict of interests as it may hamper quality service delivery (Tavenner & Sebelius, 2013). There is no provision for establishment of Medicare inpatient rehabilitation facility and an effective long-term acute care quality reporting by either health practitioners or health care organizations. We propose that a secretary in the Ministry of Health and Medical Services would be required to establish an effective quality programs that would facilitate establishment of inpatient rehabilitation and group of providers that would cater for the need of individuals who require long term care in the hospital. Under this policy, all health care providers would be required to identify measures for this provision by 2013 and implement the identified quality measure reporting programs by 2014. These measures would lead to realization of efficient care and all dimensions of quality that are feasible and practicable (Tavenner & Sebelius, 2013). Some regulations passed by Center of Medical Services (CMS) subject hospices to financial and ethical problems. For instance, the current law requires hospices to be well equipped to resuscitate all patients that do not have a signed do-not-resuscitate order. The proposed policy change would ensure that hospice patient would access improved care and financial viability. The eligibility requirements would be re-evaluated to ensure that the policy is no longer a barrier to access. This would ensure that hospice patients access proper health care as they expect (Petersen, 2002). A number of policies and rules in the proposed policy change are aimed at helping hospitals and health care providers to better coordinate care

Jesus Christ As The Redeemer And Savior Religion Essay

Jesus Christ As The Redeemer And Savior Religion Essay I believe the doctrine of Salvation focuses on Jesus Christ as the redeemer and savior of the world. God sent Gods Son into the world to seek and save that which was lost (Luke19:10).Scripture is filled with accounts of the revelation of God breaking into human life as a surprising gift and unsettling commission. The word revelation is used in different contexts, some are trivial and others are serious. Revelation has to do with the knowledge of God and ourselves that is surprising and disturbing because it is an event that shakes us to the core. Jesus came to earth fully God and fully human to offer himself as the ultimate sacrifice for our sin rejoining us to God who created us. The New Testament scriptures declare Jesus came as God (John 1:1; Hebrews 1:8) and man. Jesus is Lord, but Jesus lived among us as man that we might know that God is tangibly concerned about the totality of our deprived [or depraved?]human existence. Through faith in Jesus Christ humanity now enters into the same relationship with God that Jesus enjoyed prior to, during and after his earthly ministry. As the second person in the Godhead, Jesus Christ offers humanity hope for a restored existence on earth as well as hope for life and death. Jesus death and resurrection represents for all Christians the perfect hope that we are created by an all-loving God who does not desire to destroy creation, but sustain it eternally. We no longer need to fear an eternal death or separation from God. For God so loved the world that God gave his one and only Son, that whoever believes in him shall not perish but have eternal life (John 3:16). His name shall be called Jesus for He shall save his people. Salvation is the greatest manifestation of Gods power. Creation was a great work of God; it was His breath, God spoke and it was done. But, when it came to our salvation He had to give more than His breath; He gave His blood (Acts 20:28). I believe that Jesus Christ is the Son of God and the only way to God, and that Jesus died on the cross for my sins and rose from the dead for my justification. I believe salvation is an individual act; we accept Jesus Christ as Lord and Savior, we believe in our heart and confess our sins. I believe that true salvation simultaneously includes justification, regeneration, and sanctification. I believe that regeneration is a supernatural work of the Holy Spirit, which is beyond human comprehension (John 3:1-5), where humankinds old physical nature is born a new spiritual nature for the sake of having the potential to enter into the kingdom of God (John 3:3-7; Titus 3:5). I believe in the work of regeneration, the Holy Spirit is the initiating force for change and life for the believer. It is the spirit that quickens, the flesh profits nothing, the words that I speak unto you, they are spirit, and they are life. (John 6:63) He saved us by the washing of regeneration and renewing of the Holy Spirit. (Titus 3:5) I believe that the true outcome or sign of regeneration is manifested in righteous attitude, conduct, and good works,(1 Corinthians 6:19-20; Ephesians 5:17-21; Philippians 2:12; Colossians 3:16-17; 2 Peter 1:4-10). The work of regeneration is spiritual conversion accomplished without delay, and it is accomplished through the power of the Holy Spirit, which is prompted through an individuals response by faith to the Word of God or the voice of the Son of God (John 5:24-25). The manifestation of evidence can be accomplished by or while the believer transitions from the initial conversion experience, to becoming more like the image of our Lord and Savior Jesus Christ (2 Corinthians 3:18). As soon as we are regenerated the Holy Spirit gives us a changed mind and attitude, a new heart, as well as new spirit. Thus, we are no longer slaves to ungodliness and worldly lust, but we live soberly, walking in the light and in the spirit so that we do not fulfill the lusts of the flesh or the old nature. I believe justification is to be distinguished from regeneration in that while regeneration is the change of the sinners nature by the Holy Spirit, justification is the change of the sinners standing by a declarative act of God in which sins are remitted and the sinner is freed from condemnation. Justification is the expression of Gods judicial function. Justification proceeds on the imputing or crediting to the believer by God himself of the perfect righteousness, active and passive, of his representation and surety, Jesus Christ. For it is with your heart that you believe and are justified, and it is with your mouth that you confess and are saved. (Romans 10:10) Justification is not forgiveness of a man without righteousness, but a declaration that he possesses a righteousness which perfectly and forever satisfies the law, namely, Christ righteousness (2 Corinthians 5:21;Romans 4:6-8). Sanctification is the believers spiritual experience, beginning with the renewed birth that occurs at the believers conversion experience, which is sometimes called being born-again. It is during this new birth experience that the instantaneous act of sanctification begins its work. Jesus Christ, even though he was in all points tempted like as we are, yet without sin (Hebrew 4:15), which makes Jesus the perfect example of someone being able to live free from all moral impurity within the presence of temptation and worldly evil. And Jesus prayed, And for their sakes I sanctify myself, that they also might be sanctified through the truth (John 17:19). I believe that election is the act of God by which, before the foundation of the world, God chose salvation (offered freely), to those who would believe on his name, whom God graciously regenerates, saves, and sanctifies, justifies and glorifies, (Romans 8:28-30; 2 Thessalonians 2:13; 2 Timothy 2:10; 1 Peter 1:1-2). The purpose of Gods grace includes the means of receiving the gift of salvation (John 1:16) and the gift itself, which is the only begotten son of the Father full of grace and truth (John 1:14). I believe that election has a two-fold call, meaning all whom God calls to Godself will respond by faith, and all who come in faith as a response to the whosoever will invitation God will also gladly receive (John 6:37-40, 44; John 1:12; Acts 13:48: James 4:8). The grace of God is considered to be a great doctrinal truth, because according to Ephesians 1:4 it has been Gods plan for man before the creation of this world and it is also considered to be the core of our relationship with God. I believe our election is through His Grace. Election according to the foreknowledge of God, through sanctification of the Spirit, unto obedience and sprinkling of the blood of Jesus Christ: grace unto you, and peace, be multiplied. (1 Peter 1:2) I believe election is Gods gracious purpose for humankind to obtain eternal life. His purpose also includes His good pleasure for the elect to experience regeneration, justification, sanctification, and glorification. It is the glorious demonstration of Gods sovereign goodness, which leaves man no room to boast, but should embrace humility. I believe our salvation is through Gods grace, because of Gods great love for us, he shows mercy by forgiving our transgressions and sins. Instead of the death that we should rightly receive as a reward for our sins we are made alive with Christ. Only Christ can deliver us the penalty of death and restore us to Divine favor and give everlasting life (John 3:16-19; I John 5:10-12).

Women and Politics In Africa :: essays research papers

There was a young woman who left her home in Mycrorayan in Kabul, Afghanistan for Peshawar after the January 1994 fighting and told Amnesty International of the following situation. "One day when my father was walking past a building complex he heard screams of women coming from an apartment block which had just been captured by forces of General Dostum. He was told by the people that Dostum's guards had entered the block and were looting the property and raping the women." The following story comes out of Iran. "On August 10, 1994, in the city of Arak, Iran, a woman was sentenced to death by stoning. According to the ruling of the religious judge, her husband and two children were forced to attend the execution. The woman urged her husband to take the children away, but to no avail. A truck full of stones was brought in to be used during the stoning. In the middle of the stoning, although her eyes had been gouged out, the victim was able to escape from the ditch and started running away, but the regime's guards recaptured her and shot her to death." From China comes the following observation. "Still in the streets an occasional old crone hobbling around on her miniature bound feet was a relic of the pre- Revolutionary, almost dead past. I also heard an echo of that past in a silk thread factory in Wuxi, China. A woman member of its Revolutionary Committee was introduced to me as a ‘veteran worker’. The description astonished me because she looked so young. On inquiry I learned that she was indeed only 34 years old, but that she had toiled in the mill for twenty-six years, having begun this job as an 8- year old child.† These three incidents reflect typical crimes and injustices against women in the Third World countries. Crimes against women include abuse, slavery, false imprisonment, murder and rape. In these countries, women are considered to be inferior to men and are not granted equal rights or protection under the laws. The governments, religions and cultures of these countries support the inequalities, thus allowing vicious crimes against women to continue without any recourse by the victims. The phrase â€Å"women's rights† refers to the basic human rights that are withheld from women simply because they are women. Women’s rights promote political, social and economic equality for women in a society that traditionally confers more status and freedom to men. A basic right is for girls to grow up to be women: today twelve percent of the females born worldwide are missing, many of them

Punishment: Forms and Functions Essay

In a contemporary society where crime takes place we expect the state authority to dispense justice in the form of punishment to maintain social solidarity. There are many forms of punishment that can be given to an offender, each with their own functions for the offender and society itself. Imprisonment is one of the most widely used forms of punishments globally, the ideology of imprisonment globally tends to remain the same. There are several functions of imprisonment and whether it is an effective method of punishment is widely argued by sociologist. To remove the offender from society, as to keep society safe is one function that stands out, by putting the offender in a high security environment you take away their freedom to commit offences towards the public again. However it could be argued that prison is deemed an unsafe environment for the offender itself as an institution, for many it’s an environment where they have to adapt to survive, in which case becoming a bre eding more criminals as a result of this or producing victims. Alternative punishment such as house arrest or probation would be more suitable in the face of the offender’s personal safety, whereby they are still paying for the crimes they have committed, with limitations on their freedom, however they are much safer. Statistics show that 50% of offenders that are released from prison are likely to reoffend within 3 years, which is the same rate as those who are given these alternative punishment. With 3% of the American population in prison and a large majority of those likely to reoffend within 3 year of release, they should be looking for alternative approaches to prison that takes into account the safety of the offender. However it could be argued that prison is there to be tough and that the people in there are criminals and should be treated as such. An alternative approach to prison that has be found to be particularly successful across America in reducing the number of young people entering prison and reducing the reoffending rate s are correctional facilities, which implements army regimes, with an aim to instil discipline, self-control and work ethic into juveniles. This form of punishment works based on the idea of giving young people who have committed the change to go through a programme or carry on with their sentence. This form of punishment works based on the idea of deterrence as mentioned in item B, which in the case of this form of punishment where it is heavily applied it is successful proven by the low rates of reoffending after graduation from correctional  facilities. However it can be argued it’s difficult to prove the effectiveness of deterrence, because only the offenders who weren’t deterred by possible consequences of the actions will come to face the enforcement of the punishment, therefore it does not tell us why others do not offend. Making punishments based on deterrence is based on a key concept that offenders choose to obey or disobey the law having calculated the possible gains and consequences of their actions. It could be argued that all forms of punishment are based on deterrence, we have punishment to deter the public from committing crimes, and it forces society to conform. Over the many centuries that there have been prison systems there have been changes in the way offenders have been treated, one concept that is present in today’s prison system is the idea of rehabilitation, this is aiming to reform the offender to give them the support and skills they needs to be able to go back into society once they have served their sentence, and in turn stop them reoffending. This as a function of punishment is generally very positive, it’s helping the offender, their still contained in a high security environment away from the public however for many offenders they tend to be uneducated or lack vocational skills which has left them unsupported previously, with rehabilitation they’re able to gain these skills so they can go out and get jobs, meaning they’re less likely to lead criminal lives when they’re released from prison. However Rothman 1973 rejects the idea of rehabilitating offenders, he believes that due to the environment they’re in with officers holding huge amounts of power over them, they’re left with little free will and are forced into these programmes. However it’s often found that many offenders, especially women and ethnic minorities, take well the programmes having been discriminated against in education and in the work place so having had less opportunism before prison. 30 mins When assessing the functions and forms of punishment one key aspect I think is important to take into consideration is the role of the crime itself and how that plays out in punishment. Imprisonment, can be a harsh environment, however can be an opportunity for offenders to reflect on the crime they’ve committed and who they’ve committed it against. Restorative justice also gives offender this opportunity to reflect on the harm they’ve caused  through programmes such as victim offender medication, which studies show has a high satisfaction rate for those involved, high victim participant rates, meaning a large proportion of victims who can will take up the opportunity to talk to the victim of their crime, and importantly reduced criminal behaviour by offenders (cumbhert 1994). However a major criticism of victim offender mediation is that it’s difficult in terms of victims of brutal crimes such rape of with relatives of murder victims. Item B refers to t he use of execution as a form of punishment, whereby countries such as the USA still enforce the death penalty, the UK uses the alternative of life imprisonment for brutal crimes such as murder or rape of a minor. Deterrence is a prominent concept when discussing death penalty, the idea is that if you take a life where the death penalty is used as a form of punishment, your life will be taken, however research from the death penalty information centre suggests that the use of capital punishment has no effect on the rate of murder case, when they compared states that used the penalty there wasn’t much difference between the number of murder cases and in some year It was higher for states with the penalty. In the UK we abandoned capital punishment and replaced it with life imprisonment, which some argue to be unfair on the victims and believe in the take a lie give a life ideology. However when you take into consideration a lifetime imprisonment and was that would actually be like, living with hundreds of criminals for a lifetime, in isolation, without many rights, it could be argued that the offender would endure more suffering, therefore the punishment is right for what they’ve done, and they’re serving the time for their crimes. Prison is a form of punishment which is a theme throughout, Foucault provides an explanation for why prison is so prominent as a form of punishment in our society. In previous years sovereign power was prominent, whereby punishment would be handled by those in power of the land, i.e. the king or queen, this would be done in a manner of cruelty and brutally aiming to punish the body for the crimes that have been committed. In our society we have moved towards disciplinary power whereby punishment is handed out by the authorities, it’s done so with an aim of disciplining the mind, making them correct their own actions. The idea of self-discipline comes into play in prisons where by prisoners are being watched by guards so act accordingly, in time they will begin to act this way without the guards being there in  case they are being watched. There are many forms of punishment and many functions of those punishments, and whether a punishment is successful depends on what the aim is and who the punishment is applied to. For example many argue that a fine is a suitable punishment for speeding and acts as a deterrent for reckless driving.

Comparison of Medea and Clytemnestra Essay

Tragic heroes from Greek tragedies almost always share similar characteristics. Medea from Euripides’s play Medea and Clytemnestra from Aeschylus’s play Agamemnon display and share tragic traits. They are both vengeful wives who share similarities in the cause of their vengeance but have some differences in their chosen means of revenge; as a result of successfully exacting their revenge both Clytemnestra and Medea cause their own downfall. Both Medea and Clytemnestra seek to hurt their husbands for betraying them. Medea uses the best source of revenge ever. She uses Jason’s own children against him. For her own pride, not to look like a fool in front of anybody, Medea kills King Creon’s daughter Glauce, who is to be married to Jason, and her two children. She kills Glauce by sending her children with poisoned clothing for the princess, which also leads to the murdering of her children. She tells Jason â€Å"They died from a disease they caught from their father† (Medea 2). Killing her children is the revenge she chose because it was the best one. A woman cannot take a man’s children away from him. Men become so weak when they loose their children, especially sons. Medea says â€Å"Never again alive shall he see the sons he had by me, nor any child by his new bride of his poor girl, who has to die a wretched death poisoned by me†(Medea9). She leaves Jason with no one. By killing her sons, there is no one left to take the throne, or to carry on his name. To take a man’s sons, is the worst thing a woman can do because it takes the masculinity out of them, and they feel low. Medea knew this, and that is why she killed her sons, so he could feel horrible forever. Clytemnestra single-handedly plots the murder of Agamemnon and Cassandra, his concubine. When she is successful, she celebrates her triumph by professing it loudly, â€Å"I have had long enough to prepare this wrestle for victory†¦ I stand where I struck, over the finished work† (Agamemnon 157). Clytemnestra firmly believes her actions are ethical and fair. Standing before the Chorus, she strongly adheres to her beliefs that she was justified in killing Agamemnon. The Elders are torn between devotion to their king and the moral issues and defense Clytemnestra passionately presents before them. The entire Trojan War was based on a superfluous act of hatred and  vengefulness, spawned from the seduction of Helen. The audience can only feel sympathy for a broken hearted mother whose rage drove her to kill her husband and his concubine. It is not Agamemnon’s unfaithfulness that has spawned Clytemnestra’s hatred for her husband, but rather â€Å"a mother’s love for a daughter, and a wife’s determination to avenge that death by killing her husband† (Agamemnon 252). Clytemnestra and Medea both feel that death is the only justifiable action for what their husbands have done. The difference is that Medea does not kill her husband, instead wants him to feel the pain of the death that surrounds him. Both Clytemnestra and Medea use words to set up their victims but they do not carry out the sentences entirely in the same way. Clytemnestra mostly uses brute force where Medea uses her knowledge of poison to do the major damage. In the end though, Medea does use brute force to kill her children. After getting her revenge Medea seems triumphant but Euripides and Medea herself suggest that she suffers worse than Jason. Medea’s life becomes miserable after she kills her own children and when she realizes she will never know love again. Medea realizes that she has done something wrong by acknowledging that she is going to feel the anguish over the death of her sons. She says â€Å"then forever you may mourn; for though you will kill them, they were very dear to you† showing that she is sad that she is going to kill them (Medea 576). She realizes that she does a terrible thing and will remember it forever as she â€Å"will bring myself to Hera’s temple† (Medea 1021.) She is also devastated after being exiled from her home city. Her pain and suffering are made known when she says, â€Å"But I†¦..but this is an unexpected blow which has befallen me and has broken my heart† (Medea 876). Medea’s regret contrasts her to Clytemnestra who feels no regret even up to the time of her death. Clytemnestra believes that she was in the will of the gods because she was seeking revenge not only for her sacrificed daughter, but Agamemnon’s cousins (the brothers of Aegisthus, Clytemnestra’s lover). She was carrying out punishment for being unfaithful. According to her, she was â€Å"allowed† by the gods because of these and other repeated sins toward them (i.e. walking on the tapestries) as well as carrying out the curse of his household. This situation arouses mixed emotions in the Elders and  perhaps the same in the readers. But if the audience would put themselves in the time and culture of the Greeks, was a person not shunned unless revenge was taken for their loved ones. The entire Trojan War was based on one act of vengefulness after another, spawned from the seduction of Helen. So in that sense the reader can offer only sympathy for a broken hearted mother whose rage encouraged by her culture drove her to kill her husband and his concubine. And with this same tradition of revenge for one act to another, she too will face a day when she is killed for revenge by her son, and the cycle will continue. Many similarities exist between Euripides’ story and Aeschylus’. Both Clytemnestra and Medea are strong, passionate women who commit a horrendous crime. But then the similarity stops. In Agamemnon, we understand why Agamemnon did what he did, but somehow we feel that Clytemnestra was completely justified in planning ten years worth of bitterness against the man who killed her child. And under her circumstances, we completely sympathize with her desire to kill the man who separated her of the daughter she loved. Part of the reason we have so much sympathy for Clytemnestra is that we feel her pain, she does not seem insane to us. In the other hand, with Euripides’ Medea is the opposite. In the opening speech the Nurse warns us that Medea is dangerous; she is not presented like a suffering creature as much as the wrong woman to mess with. The reason why we can forgive Clytemnestra but not Medea is based in the innocence or guilt of their victims. Medea has killed her brother; she kills her husband’s new bride; and later she kills her children. One cannot sympathize with these acts; they are all out of proportion to Medea’s reasons for doing them; and they clearly show Medea to be out of her mind.